Practical Information A–Z

Cash Machine

Cash machines are available within the congress venue. Two are located at the entrance of the venue. Our staff at the registration counter will be happy to direct you. 

Certificate of Attendance

You may download your certificate of attendance here after the congress.

Helpful Phone Numbers



Fire service





+41 61 222 22 22

Internet Access

Free WIFI will be available at the congress venue. Login details will be provided on-site.


The official congress language is English. Simultaneous translation will not be provided.

Letter of Invitation 

Those persons needing an official invitation letter in order to attend the congress may contact MCI: eahp(at) specifying the necessary details. This service is designed only to assist participants who need to obtain a visa or permission to attend the congress. The letter of invitation does not financially obligate the conference organizers in any way. All expenses incurred in relation to the conference are the sole responsibility of the attendee.

Mobility Ticket

Each guest staying in a hotel in Basel, receives a Mobility Ticket upon check-in. This allows free use of the public transportation system in the city of Basel and its environs (zones 10, 11, 13 and 15, incl. the way to and from the Airport). The ticket is valid for max. 30 days. On the day of arrival, the reservation confirmation from the hotel guarantees a free transfer by public transport from the train station or the EuroAirport. So please don't forget to print your hotel confirmation and to take it with you on the tram or bus! 

Name Badge

The name badge will be the official ticket and should be worn at all times in order to access meeting rooms and exhibition halls. In case of lost or forgotten badges an administration fee of € 10,00 will be charged.

Photography, Audio, Video & Mobile Phone Policy

Audio, photo and video recording by any device (e.g. cameras, laptops, PDAs, mobile phones, watches) is strictly prohibited during all oral and poster sessions, unless prior permission is obtained from the congress organizer. Mobile phones must be in silent mode while attending sessions.


Smoking in the congress venue is prohibited by law.